AI-Powered ESG Decision Platform for the Eurozone's Largest Bank
Santander | Finance
Santander
Santander is one of the world's largest financial groups and plays a significant role in the global sustainability agenda — acting as an agent of change through its credit, investment, and capital allocation decisions.
Its Net Zero program seeks to align operations and portfolios with the Paris Agreement, supporting the decarbonization of clients and emissions-intensive sectors, with decisions increasingly driven by ESG data, analytics, and artificial intelligence.
Specialties
Challenge
ESG challenges for Santander involve balancing sustainability, social impact, and robust governance without compromising profitability. For the ESG team, this translates into the operational challenge of collecting, organizing, and interpreting large volumes of heterogeneous and imprecise data — making it essential to automate and normalize information to achieve scale, deepen analysis, and ensure the ESG initiative has global reach.
Intelligent Solution
The solution is developed entirely by VX, combining a robust experience, management, and governance layer with AI applied to ESG analysis. VX is responsible for UI/UX design and full front-end and back-end development — including authentication, user management, company and source registrations, reporting dashboards, and secure file storage.
The platform analyzes structured and unstructured sources to generate environmental scores, indicators, and text-based reports — with governance and traceability to support ESG analysis at global scale.
Our Approach
Requirements & workflows
Mapping business objectives, ESG criteria, user profiles, and operational workflows — aligning technical, regulatory, and governance expectations from the start.
Product discovery & prototyping
Exploring hypotheses, defining user experience, and prototyping interfaces and critical journeys — ensuring alignment with the ESG team's real processes before development.
AI model definition
Selecting and designing AI models for ESG data analysis, score generation, indicators, text reports, and controversy identification.
Solution development
Implementing the front-end, back-end, integrations, data management, and source storage — consolidating the platform into a secure, scalable, auditable architecture.
Testing & validation
Functional, technical, and analytical validation of the solution — with quality, security, performance, and regulatory compliance testing, including human review of AI-generated outputs.
MLOps
Deploying MLOps practices for versioning, monitoring, and continuous model evolution — ensuring performance, traceability, and adaptation over time.
ESG intelligence at global scale
The platform enables Santander to make credit and investment decisions based on consolidated, automated, and traceable ESG data — reducing reliance on manual processes and expanding the reach of analysis.
With VX's solution, the bank advances its sustainability agenda with speed, precision, and governance — positioning itself as a global reference in sustainable finance.
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